As in all the other sectors of the company, Portobello also
concerns itself with the quality in each step of the production
process, from the preparation of the material that forms the ceramic
coverings to the dispatching of the finished products.
The Steps
- Preparing the Material
The materials
used in the industrial process - from our own deposits or from other
suppliers - are stocked inside the production plant. The proportion
of each raw material used is calculated by a percentage formula
supplied by a laboratory, based on results obtained from tests. The
raw material is then transported by conveyer belts to mills. After
the grinding, the product is stored in holding tanks. Afterwards, the
material is blasted with an atomizer, which removes excess water and
leaves the humid and granulated atomized powder (a distribution of
granules that facilitates compaction) uniformly, perfect for
compressing.
- Pressing and preparing the material
The
atomized powder is feed into the cavities of a press and submitted to
a specific pressure, having its definitive form named as "biscuit".
- Drying
Drying is a very important
phase in the process of manufacturing floor and wall ceramic tiles.
The aim is to eliminate almost all of the water contained in the
pieces after the press process.
- Glazing
It can be said that the final
quality of the product depends on the care taken with the glazing.
Quality also depends on processes before and after the glazing, which
should follow pre-established standards and norms. To successfully
carry out the glazing process, we must follow some steps to guarantee
the quality of the product: post-drying, water application, engobe
application, glaze application and serigraphic decoration.
- Firing
After the glazing process, the
product moves on to a kiln, where the piece is fired. The product
acquires its final characteristics in the kiln, such as high
mechanical resistance, high abrasion resistance and low water
absorption. Apart from this, it is after firing that certain colors
are obtained. - Selection
On leaving each kiln, each
piece passes down an automatic selection line. On that line, the
superficial defects are visually spotted by an employee while size
and shape defects are automatically detected by electronic equipment.
After the selection and classification process, the pieces are boxed,
marked by brand and class, placed on pallets and then taken to the
dispatch area. - Preparing glazes and tints
In the
preparation of glazes and tints, the grinding is carried out using
water. The mill is covered by high density alumina bricks, as are the
grinding elements (spheres), thus providing high efficiency grinding.
The glazes are applied on ceramic pieces for diverse objectives:
waterproof, enhance appearance, to increase resistance to wear and
chemical attack as well as mechanical resistance. - Quality control
Quality control
permeates throughout the entire production process and its function
is to monitor all phases, from the control of the raw material right
through to the final product, when inspections of production samples
take place to provide a statistical quality control. Final production
lots are only released for Dispatch after being approved by CQPA - an
acronym for Quality Control of Finished Products. - Dispatch
Carries out a physical stock
control of finished products - entering and leaving. Controls the
movement and transfer from the stock to facilitate the separation
process, the storing, and the sending of products to the internal and
external market, thus guaranteeing the quality of the service and the
delivery to the client.